Solid Built Man™ (ABN 30 121 418 117 ) values and respects the privacy of the people we deal with. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations.

This Privacy Policy describes how we collect, hold, use and disclose your personal information and how we maintain the quality and security of your personal information.

What is personal information?

Personal information means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or a reasonably identifiable individual. In general terms, this includes information or an opinion that personally identifies you either directly, such as your name, or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect may include:

•  Name.

•  Email address.

•  Phone number.

•  Location or mailing address.

•  Information you share during the Life Site Walk™ or coaching sessions.

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously. However, if you choose not to provide your personal information, we may not be able to provide our services.

How do we collect your personal information?

We collect your personal information directly from you when you —

•  Submit an opt-in form on our website to receive free resources.

•  Enquire or book a Life Site Walk™.

•  Participate in the Solid Built Man coaching program.

•  Interact with us by email, phone or through our website.

•  Subscribe to our mailing list or email communications.

How do we use your personal information?

We use your personal information for the following purposes:

•  To deliver free resources you have requested, such as The Daily Standard™.

•  To provide you with coaching services and program support.

•  To send you email communications, including coaching content and program information.

•  To process payments for program enrolment.

•  To improve the quality of our website and services.

•  For internal administrative purposes.

•  To comply with legal obligations.

We do not sell, rent or trade your personal information to third parties.

Disclosure of personal information to third parties

We may disclose your personal information to third parties in circumstances where you would reasonably expect us to do so, including —

•  Systeme.io — our email and funnel management platform.

•  Payment processors — to securely process program payments.

•  Google Workspace — for document and communication management.

•  Professional advisors — where required for legal or business purposes.

These third-party service providers have their own privacy and security practices. We take reasonable steps to ensure they handle your personal information appropriately.

Transfer of personal information overseas

Some of the third-party service providers we use may be based outside Australia or have servers located overseas. Where we disclose your personal information to overseas third parties, we will take reasonable steps to ensure appropriate data security and privacy practices are maintained.

Your personal information will not otherwise be disclosed to recipients outside Australia unless you expressly request us to do so.

How do we protect your personal information?

Solid Built Man™ will take reasonable steps to ensure that the personal information we hold about you is kept confidential and secure, including by:

•  Restricting access to personal information to authorised personnel only.

•  Using secure third-party platforms with appropriate security measures.

•  Using password protection and secure login for systems that hold personal information.

•  Not storing sensitive information beyond the duration required.

Coaching sessions and confidentiality

Information shared during the Life Site Walk™ and coaching sessions is treated as confidential. We will not disclose personal information shared in coaching sessions to third parties except:

•  Where you have given explicit consent.

•  Where we are required to by law.

•  Where there is a risk of harm to you or others — in which case we may contact appropriate emergency services or support organisations.

If you are experiencing a mental health crisis, please contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

Cookies and website analytics

Our website uses cookies — small files placed on your device that help us recognise when you visit and improve your experience. We do not use cookies to identify you personally. You can amend your browser settings to disable cookies; however, this may affect website functionality.

Our website may also use analytics tools to help us understand visitor traffic and improve our services. This data is mostly anonymous.

Direct marketing

We may send you direct marketing communications about our services and content that we consider may be of interest to you if you have requested or consented to receive such communications. We may send these communications by email in accordance with the Australian Spam Act 2003 (Cth).

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means we will retain your personal information only for the duration of your relationship with us, unless we must retain it to comply with applicable laws.

Links to third-party sites

Our website may contain links to third-party websites. We are not responsible for those websites' privacy practices or content. We encourage you to read their privacy policies before providing any personal information.

How to access and correct your personal information

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you and Australian Privacy Principle 13 allows you to correct inaccurate personal information. If you would like to make such a request, please contact us using the details below. We will respond within 30 days.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. Solid Built Man™ will consider all complaints, and we may seek further information to clarify your concerns.

If we agree your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at solidbuiltman.com.au. Continued use of our website or services constitutes acceptance of the updated policy.

How to contact us

If you have any questions about this Privacy Policy or wish to access, correct or complain about our handling of your personal information, please contact us.

Solid Built Man™  (ABN 30 121 418 117 )

Email: daniel@solidbuiltman.com

Website: www.solidbuiltman.com

Solid Built Man™  |  www.solidbuiltman.com  |  ABN [30 121 418 117]